Welding supply distributors have historically managed B2B ordering through email, PDF price lists, and phone calls. General e-commerce platforms are built for selling to the public, not for a welding distributor managing dozens of accounts, negotiated pricing, and Net 30 terms. SupplyDesk was built to give welding suppliers and other industrial distributors a private ordering system suited to how their business actually operates, without requiring a developer to implement it.
Negotiated pricing is standard practice in industrial supply. Software that displays the same list price to every customer does not fit the business.
Every time an order is re-entered from a phone call or email into an invoice, there is an opportunity for error. The buyer already knows what they want; the system should let them enter it directly.
No feature tours, no dashboards you do not need — catalog, buyers, and orders. Software that requires extensive training was not built correctly.