Solution / Replace phone & email ordersCanada · B2B

Move repeat orders off phone, email, and PDF price lists

SupplyDesk does not parse inbound email or PDF purchase orders. It gives repeat buyers a portal so orders are entered once, at the correct negotiated price — staff confirm instead of re-type.

  • Fewer SKU and quantity mistakes from misheard calls
  • Status checks move to order history, not inbound calls
  • One repeat buyer pilot before a full rollout
  • Complements — does not replace — POS or ERP inventory
Use the switch-ready checklistSupplier portal vs email
SEC 01 / WorkflowInteractive overview

One catalog, buyer-specific visibility

Load your top SKUs first. Hide discontinued lines until ready. Change a list price once — every buyer on list pricing updates immediately.

SEC 02 / Proof pathsProduct + notes

Start with the product area that matches this solution, then read the operational note if you need rollout context.

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Common questions

Is SupplyDesk a public ecommerce store?

No. SupplyDesk is a private buyer portal for invited accounts with negotiated pricing and assigned catalogs — built for welding and industrial distributors in Canada.

Does SupplyDesk replace QuickBooks Online?

No on any solution page. QuickBooks remains the financial system of record; confirmed orders can create open invoices for your team to review on Growth and Enterprise plans.

Who is the Replace phone & email orders solution for?

SupplyDesk does not parse inbound email or PDF purchase orders. It gives repeat buyers a portal so orders are entered once, at the correct negotiated price — staff confirm instead of re-type.

Workflow / Product features

Private buyer portal

Invite accounts, scoped catalogs, negotiated pricing.

Catalog and selling units

SKUs, visibility per buyer, one price update everywhere.

Order management

Confirm and fulfill without re-keying phone or email lines.

QuickBooks handoff

Confirmed orders to open invoices in QuickBooks Online.

Full product overview → · Solution landing pages → · Software by city and province →

SEC 03 / Other solutionsCompare entry points
Welding supply portals→

Private ordering portal for Canadian welding distributors — negotiated pricing, consumables catalogs, selling units, and…

QuickBooks B2B ordering→

QuickBooks Online plus private buyer ordering — customer mappings and open invoices from confirmed orders. Built for rep…

Private buyer portals→

Invite-only buyer portal with account-level pricing and catalogs. Built for distributors, not consumer ecommerce.…

Catalog management→

Control SKUs, selling units, and per-buyer visibility in hosted B2B catalogs. Built for industrial and welding distribut…